Frequently Asked Questions
What types of flooring do you install?
Can you explain your installation process?
Certainly! Our installation process is designed to be seamless and efficient:
- Comprehensive Consultation – We begin with a consultation to understand your flooring needs, preferences, and budget.
- Scheduling – After you’ve chosen your flooring, we’ll schedule installation at a time that’s convenient for you, minimizing disruption to your routine.
- Preparation – On installation day, our team arrives on time and prepares the area by removing old flooring, leveling the subfloor, and clearing obstacles.
- Installation – Your new flooring is installed with precision, ensuring a perfect fit and finish.
- Cleanup – We leave your space immaculate, disposing of debris and cleaning up thoroughly.
- Final Walkthrough – We conduct a walkthrough with you to ensure you’re completely satisfied with our work.
Our team is always available to answer any questions you may have throughout the process.
What kind of warranty and support do you offer?
Terry Holmes Flooring stands behind our work and materials with comprehensive support:
- Manufacturer’s Warranties – These vary based on the type of flooring you choose.
- Post-Installation Support – Our team is ready to assist with any concerns or issues after installation.
- Maintenance Advice – We provide guidance on caring for your new floors to enhance their longevity.
- Customer Satisfaction – As a BBB member, we are committed to resolving any issues fairly and efficiently.
How can I schedule a consultation?
To schedule a consultation, simply contact us via phone or visit our website’s contact page. We’ll arrange a time that works for you to discuss your flooring needs and preferences.
Do you provide services outside of Birmingham, Alabama?
Yes, while we primarily serve the Birmingham area, we also offer services across central Alabama. Feel free to contact us to inquire about availability in your specific location.
How do you ensure quality in your installations?
Our team of seasoned professionals brings over three decades of experience to every project. We adhere to industry best practices and continually update our skills to ensure each installation meets the highest standards of quality and craftsmanship.
For more information or to book your consultation, contact Terry Holmes Flooring today. We’re here to provide you the best flooring experience possible!